Consumption averages | Insite Energy

What is the average heating & hot water consumption on a heat network?

Do you know how much energy you use? Your heating & hot water consumption depends on your lifestyle, your building’s characteristics, the size of your home, and how many people live in it.

If you are on credit billing, you can find how much you’ve used each month on your bill. If you’re on pay-as-you-go, you can view your usage on your in-home display, or within the KURVE web-app. All customers can also see their yearly consumption on their annual account statements.

Read on to find out more about how much you should be consuming based on the size of your property, and things that you can do to help you reduce your energy consumption.

What is the average heating & hot water consumption on a heat network?

According to Ofgem, the typical household in the UK uses 11,500 kWh of gas in a year. Heat networks are an efficient, low carbon method of delivering heat to buildings, so most heat network residents should see lower consumptions than this.

To give you an idea of how much energy you should be consuming based on the size of your property, we've pulled together the below averages based on an industry standard for residential energy use. Of course, your consumption will vary based on your lifestyle, your building, your home's size and how many people you live with.

This data is based on an industry standard for energy use within residential dwellings and should only be used as an indicator. The daily usage bracket has been calculated using estimate consumption from June (lowest consumption) to January (highest consumption).

Does your consumption still look too high?

1. Reduce your energy consumption

Did you know that turning down your heating by 1°C can save up to 10% off your bill? You can also save energy by washing up in a bowl and replacing your showerhead with a more efficient one. These and many more tips can be found on our interactive page.

Try our energy saving tips

2. Request a consumption report

On request, we can provide you with a detailed usage data report, which will show you your energy consumption over a specified period using automatic meter reads sent to us. This will hopefully help you understand your usage better, but may not give you answers as to why your usage is high.

Request a report

3. Arrange for your system to be serviced

If you are still concerned about your usage, we recommend contacting your heat supplier about getting your heat-interface unit (HIU), heat meter, and heating system serviced. You can find your heat supplier's contact details below.

Contact my heat supplier

4. Find out what financial support is available to you

If you are struggling to pay your bills, we recommend do you the following:

Set up a payment plan on ‘my insite’ or by getting in touch;
Contact your heat provider;
Visit StepChange for advice;
Look to see if you are eligible for any of the Government benefits.

Set up a payment plan

What is the average heating & hot water consumption on a heat network?

What is the average heating & hot water consumption on a heat network?

Does your consumption still look too high?

1. Reduce your energy consumption

2. Request a consumption report

3. Arrange for your system to be serviced

4. Find out what financial support is available to you

More information on your energy consumption and tariff